ELMHURST – The city of Elmhurst has asked residents to make certain considerations while reviewing their utility bills through the course of the city-wide water meter change out project.
Mechanical meters wear over time, allowing unaccounted-for water to flow around the measuring chamber, and the new ultrasonic meters are sensitive to every drop that passes through the meter. They measure all water that flows through them, whether used or wasted through a leak, according to a post on the city's website.
Residents also are asked to check the days of service on their bill since the current period may be longer and the last period may be shorter depending on when a meter was changed out, the post stated. The initial bill following the meter change out will include use from the resident's old meter in cubic meters and use from the resident's new meter in 1,000 gallons, according to the post.
City rates for water, sewer and the capital investment recovery charge were adjusted in January, the DuPage Water Commission rate was adjusted in May and the rubbish rate was adjusted in April.
Residents can sign up for the WaterSmart Portal at cityofelmhurst.watersmart.com to monitor their water use or visit elmhurst.org for current utility billing rates. Residents with additional questions can call the Utility Billing Department at 630-530-3110 or 630-530-3111.