ELMHURST – The city of Elmhurst has responded to inquiries about the water rates, which have not increased since May 2017, according to a post on the city’s website, www.elmhurst.org. Residents who believe their water bills are higher than usual are encouraged to take certain steps.
Residents are advised to check for leaks in their water system, including leaky faucets, running toilets or a damaged irrigation system. Residents can call the city at 630-530-3110 or 630-530-3111 and ask for water department personnel to visit their homes to assist in locating any leaks.
If no leaks are found, the city can remove the resident’s meter for testing by a third-party company. If the meter is found to be defective, the meter will be replaced, the post stated. If the meter is found to be accurate, the resident will be charged a $25 fee for the test, according to the post.
The city is in the beginning stages of a citywide water meter change-out program to provide new water meters to all residents and will provide residents with the opportunity to monitor their water usage on a regular basis, according to the post.