ST. CHARLES – A worldwide operator of hotels, resorts and conferences centers was named manager of the Q Center in St. Charles, according to a news release issued Monday.
Rockleigh, New Jersey–based Dolce Hotels and Resorts will oversee the center, located at 1405 N. 5th Ave. in St. Charles. The management transition was effective Tuesday and the process will continue through Dec. 15, said Steven Rudnitsky, president and CEO of Dolce Hotels and Resorts, in a phone interview.
The Q Center currently is owner-operated with outside suppliers, Rudnitsky said. Dolce’s primary objective is to leverage its global customer base to increase occupancy at the 1,042-room Q Center, he said in the interview.
“[Dolce] will develop an enhanced offering for meeting planners and groups who count on the Q Center to offer a state-of-the-art experience,” Rudnitsky wrote in the release. “The features that make Q Center a preferred destination for meetings will be complemented by the service elements and operational skills that distinguish the Dolce brand name.”
The Q Center is Dolce’s first conference hotel in the Chicago area and its third property in the Midwest, following the opening of The Alexander, A Dolce Hotel, in Indianapolis in 2013, according to release.
The Dolce system has 26 properties that includes more than 5,000 rooms in 10 states, Canada and Europe.
Dolce Hotels and Resorts is one of the premier names in conference center and hotel management, wrote John O. Niemann Jr., president and chief executive officer of Q Center LLC, in the release.
“We believe Dolce shares our focus and dedication to outstanding customer service,” wrote Neimann Jr., speaking for the property owner.
Dolce will implement various programs at the Q Center, including Thoughtful Food for Thoughtful Minds, which offers customizable culinary experiences for meeting attendees, according to the release.
The Q Center features 150,000 square feet of function space certified by the International Association of Conference Centers, five restaurants and lounges and a 4,500-square-foot fitness center on a 95-acre campus, the release said.