JOLIET – Technical issues have forced Will County jail officials to again limit video visitations for inmates – one week after the system was said to be fully restored.
Citing intermittent outages, Will County Sheriff’s Deputy Michael O’Leary said starting Friday video visitation will again be limited to one 30-minute visit per week, rather than the usual two visits per week.
There's no time frame as to how long it could take the company hired to fix the system — Stanley Convergent Security Solutions — to diagnose the latest problem and repair it, O'Leary said.
The video visitation system was initially knocked out due to a power surge from storms June 30. During that time, visits were reduced to virtually zero, compared to the facility's usual 4,000 to 5,000 monthly visits, officials have said.
The facility is located across the street from the jail on South Chicago Street in downtown Joliet. Stanley Convergent Security Solutions was working on the system late Wednesday night, but more extensive testing must be done to diagnose the problem, O'Leary said.
Repairs were completed recently by Stanley Convergent Security Solutions, based out of Noblesville, Indiana, at a cost of $93,755. The county's insurance company is covering repair costs after a $25,000 deductible.
The damaged part – an audio/video switcher – was a critical component to the system’s overall functions. The jail saw other outages due to the June 30 storms, but the video visitation system was the most significant.
During the downtime, attorneys with ongoing court cases can meet face-to-face with inmates at the jail's administrative facility.