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Comcast moving operation of Romeoville warehouse to outside company

Published: Thursday, Aug. 14, 2014 12:18 p.m. CST • Updated: Thursday, Aug. 14, 2014 1:03 p.m. CST

ROMEOVILLE – Comcast is transitioning operation of a Romeoville warehouse that handles equipment storage and repair for the greater Chicago region to a private company.

Comcast is moving operation of the warehouse to logistics provider Genco, said Jack Segal, vice president of communications for Comcast's greater Chicago region.

"They will continue to manage our customer equipment for this region from the warehouse in Romeoville," Segal said.

The 112 employees who work at the warehouse were informed of the move last November, Segal said, and Genco has committed to hiring more than half of those employees once the change takes place.

"They're going to transition more than half and that should happen around mid-September," Segal said.

Other employees at the warehouse have also found jobs within Comcast. Segal said the company is unsure what the net loss of jobs will be resulting from the change, since the full transition has not taken place yet.

"That will happen in a little more than a month," Segal said. "We're working with additional employees to determine if there are positions that match their skills."

Comcast informed the Illinois Department of Commerce and Economic Opportunity of the change on July 15. The state agency included notice of the change in its July WARN report, which notifies the public of pending layoffs and company closures.

Logistical operations are not Comcast's core business, Segal said. It believes it can better serve customers by having Genco take over operations at the warehouse, which receives, repairs, tests, cleans and stores Comcast equipment, including cable boxes and modems.

The hub warehouse then works with smaller local warehouses throughout the region in getting equipment out to customers. Comcast will continue to handle operations at the local warehouses, Segal said.

The cable company has initiated similar changes in other regions of the country, Segal said.

"The idea is to really effectively manage the equipment," Segal said. "If we do a really good job of managing the equipment, it's a positive impact for the customer."

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