CAROL STREAM – The closing of Pizzeria Da Nella in Carol Stream took residents by surprise earlier this month.
Frank Grassano, owner of the pizzeria, said it closed because of low income and utility problems that began about three weeks ago.
“The phone lines kept going down two or three times a week,” said Grassano, who first opened the Carol Stream restaurant at 598 E. North Ave. on Jan. 14. “With no water coming into the building, the motors of running machines overheat and they stop.”
Grassano said both the ice and pop machines broke because of a lack of water, adding construction across the street may have caused Pizzeria Da Nella to have a low water supply.
Carol Stream Village Manager Joe Breinig said he checked the village’s water billing records, and they showed Pizzeria Da Nella’s account had been paid in a timely manner, meaning there would be no reason for its water supply to be turned off.
“We didn’t shut his water off and have no record of repair that would result in his water being shut off,” Breinig said. “That would result in shutting off water in the whole area.”
Since the closing of his pizzeria, Grassano has received several phone calls from customers asking what happened to the restaurant, he said.
“I just told them the truth and that we apologize,” Grassano said.
Luanne Newman, executive director of the Carol Stream Chamber of Commerce, said she had been to the pizzeria multiple times since its opening.
“The oven cooked your pizza in 90 seconds,” Newman said, referring to the pizzeria's wood-burning oven imported from Italy. “How many places have an oven like that?”
The Carol Stream site was not the only location for Pizzeria Da Nella. Grassano also owns a restaurant of the same name on Fullerton Avenue in Chicago.
The closed Carol Stream location will be relocated to the Streeterville neighborhood in downtown Chicago near Navy Pier, Grassano said.
Newman said she hopes the restaurant will thrive at its new Chicago address.
“We’re planning to relocate in early spring 2015," Grassano said.
The owner said he doesn’t know if another business plans to fill the vacant spot in Carol Stream.