BOLINGBROOK – Labor and Delivery Clinical Coordinator Diane Ramos has the good fortune to experience every new birth through the eyes of the parents she is serving.
“I love the joyous times that they have,” Ramos said. “They are so grateful, and it makes you feel appreciated as a nurse.”
For her work, the Bolingbrook resident was recently honored by the March of Dimes with its Nurse Excellence Award. A nurse for the past 16 years – the last six at Adventist Bolingbrook Hospital – Ramos said she was surprised by the award.
“I had no idea they were nominating me,” Ramos said. “I work with a great bunch of nurses who are very caring with their patients, and each of them is equally deserving of such an honor.”
Ramos has played an instrumental role in helping develop the Obstetrics Department since the hospital opened six years ago, Diane Leonard, Obstetrics and Emergency Department director, said.
“From the start, Diane created processes we use with our moms throughout the unit,” Leonard said. “And while Diane works as clinical coordinator, she jumps in to help with patients whenever the unit gets busy.”
Ramos also takes the time to get to know each of the patients spending time on her unit, Jolene Albaugh, chief nursing officer, said. She is so personable that one patient said she returned to the hospital to have her second baby because her experience with Ramos was so great the first time around.
“When we first opened, Diane became a Lamaze instructor and, with the help of another staff member, put together all our Lamaze classes,” Albaugh said. “She is an enormous asset to our hospital and is truly dedicated to providing excellent patient care.”
Ramos came to nursing after originally studying accounting.
After having a chance to try out accounting while still in school, she realized her natural disposition as a people person was pushing her to do something else. A friend had studied nursing, and after hearing about the work, she realized she needed to change career paths.
“I consider myself a very compassionate person, and as a student nurse, I spent time in all different areas of health care,” Ramos said. “But to me, labor and delivery is very gratifying. You get a chance to spend time with people and you get to experience their happiness.”