LAKE VILLA – Giving back is something the team at Durham School Services in Lake Villa embraces. They have been participating in the Lake Bluff Polar Plunge for the last eight years, benefitting Illinois Special Olympics. They also organize a volunteer event every year to help clean up and beautify school grounds at one of the District 41 schools for which they provide student transportation services.
This consistent commitment to giving back to the community they serve recently earned the Lake Villa location, led by General Manager Kim Frost, the Team of the Year Award in the people category from National Express Corporation, which specializes in student transportation. Durham School Services is part of NEC, and the Lake Villa team is one of 11 teams and individuals among NEC’s 220 locations across United States and Canada being recognized for demonstrating the company's values in action.
“We are proud to acknowledge employees and teams for their hard work and dedication to living our company’s values in the areas of safety, customers, people and community,” said David A. Duke, CEO of National Express Corporation. “Our values reflect our priorities and we gladly celebrate those who exemplify them.”
Frost and her team have volunteered shuttling ‘plungers’ for the Lake Bluff Polar Plunge for the last eight years.
“Every year we donate eight buses, fuel and drivers to shuttle plungers from the registration tent to the plunge site about 2 miles away,” Frost said.
They also assembled their own team of plungers for the last four years. This past year, their team was nicknamed "Cody’s Team" in honor of one employee’s special needs child who passed away in November.
The Lake Villa team also feels close to the schools for which they provide busing. Every year they organize a volunteer day to help with upkeep of school grounds.
Frost is proud of her team.
“They are absolutely phenomenal,” she said. "We all work together here truly operate as one unit.”
Frost will accept the award on behalf of her team at a special event at parent National Express Group’s headquarters in London.