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Clarendon Hills releases results of 2013 community needs survey

Clarendon Hills survey produces high marks, but from fewer responses

Published: Friday, Oct. 18, 2013 4:56 p.m. CST

CLARENDON HILLS – The results of the 2013 Clarendon Hills community needs survey are now available for review.

The village conducts the survey annually in order to evaluate services, seek feedback on timely issues and guide budgeting and planning processes. This year’s survey included questions on stormwater management, refuse services and road improvements.

Over the summer, the village again invited 1,000 residents to complete the survey. The village received 268 responses to the survey, achieving a response rate of 26.8 percent. This is a decrease from last year’s survey, which had more than 370 respondents.

The decline is likely due to the change in the timing of the survey, which was previously distributed in the fall, according to a news release from the village.

Nearly all respondents rated the overall quality of life in Clarendon Hills as excellent or good (95.8 percent). Nearly all police, fire and public works services were rated as good or excellent by a most respondents.

The complete results of the survey are available on the village’s website at or at Village Hall.

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