Shlah: True value defies calculation at the Stickney-Forest View Public Library District
Regular library users already know about the “soft” virtues of library service.
When I am out in our communities promoting the library services at the Stickney-Forest View Public Library District, I find, oddly enough, the praises sung about the library have little to do with the books in our collection.
What I hear most is how helpful the staff is, how friendly we are, how insightful the discussion was, how fun and creative the program was and how nice it was to stop in for a little chat. I am suggesting that as a public library we are actually in the “feel good” business. Yes, we still offer traditional resources, classes, computer help and story times – and we do a top notch job at all of that – but what we do even better, defies value calculation.
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