Westchester prepares to hand over 911 dispatch services
WESTCHESTER – The village's outsourcing of dispatch services is set for mid-October, but residents won't have to do anything different than dial 9-1-1 in an emergency.
"It should be seamless for the residents," Village Manager Janet Matthys said.
In April, the Village Board approved the transfer of dispatch services to NORCOMM Public Safety Communications, Inc., which also services Melrose Park, Northlake, Bellwood and Franklin Park. The move will cost the village's seven dispatchers – two of whom have already resigned – their jobs, but the village said the move was necessary to avoid a $582,000 deficit had it kept dispatch services in-house.
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