New training initiative for employees unveiled
Internal training and continuing education are important for Bolingbrook Park District team members.
Three years ago, as part of a district-wide employee-improvement initiative, it became clear that our team places a high value on training and continuing-education opportunities. In our efforts to address this need, a committee was formed to develop the concept of Bolingbrook Park District University (BPDU).
Our initial steps focused on researching best practices in training from other industry leaders. Hilton Hotels, McDonald’s and the YMCA were just a few of the organizations we studied. We identified two common themes that are the foundation of any quality internal training program — customer service and professional development.
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